Refund Policy

Last updated 15 November 2026

If Kettlebar is not right for you, you can have your money back.

14 days, no questions asked

You can ask for a full refund within 14 days of your purchase. You do not need to give a reason.

How to ask

Email support@kettlebar.app from the address you used to buy, or include your order number from the receipt. We aim to reply within two working days.

How you get the money back

Our orders are processed by Paddle.com, the Merchant of Record for our sales. Refunds are issued through Paddle to the payment method you used. Depending on your bank or card provider, it can take several working days for the money to appear.

What happens to the licence

Once a purchase is refunded, its licence key is deactivated and the app returns to its unlicensed state.

After 14 days

After 14 days, refunds are not offered as a matter of course. If something has gone wrong, such as the app not working on your Mac, write to us anyway and we will do our best to put it right.

Try it first

Kettlebar has a free 7-day trial with no payment details needed, so you can check that it works for you before buying.

This policy does not affect any rights you have as a consumer under the law where you live.